Scope of activities:
Moneymela prioritizes a positive work environment where communication and grievances are fairly addressed. Our policy ensures that all complaints, requests, and queries received from customers are responded promptly as per defined timelines.
Qualifying Criteria of borrower:
| # | Document Type | Accepted Documents |
|---|---|---|
| 01 | Identity Proof/Date of Birth Proof (any one of the following) |
PAN Card Aadhaar Card Voter ID Passport |
| 02 | Address Proof (Present/Permanent) (any one of the following) |
Aadhaar Card Passport Bank Statement Voter ID Electricity Bill (within last 3 months) Post-paid Mobile Bill (Last Month) |
| 03 | Photograph | Passport Size Photograph (1 Copy) |
| 04 | Bank Details |
Scan copy of Cheque or Copy of the front page of pass book for details of Account No and IFSC Code. Bank statement or pass book copy of Salary/operating account for last 6 Month. |
| 05 | Proof of Income |
Salaried – Salary Slip (Last 3 Months) Self Employed – ITR for last 2 Years. Any other document confirming income of the business of the borrower. |
What are the borrowing limits:
Qualifying Criteria of Lender:
| # | Document Type | Accepted Documents |
|---|---|---|
| 01 | Identity Proof/Date of Birth Proof (any one of the following) |
PAN Card Aadhaar Card Voter ID Passport |
| 02 | Address Proof (Present/Permanent) (any one of the following) |
Aadhaar Card Passport Bank Statement Voter ID Electricity Bill (within last 3 months) Post-paid Mobile Bill (Last Month) |
| 03 | Photograph | Passport Size Photograph (1 Copy) |
| 04 | Bank Details |
Scan copy of Cheque or Copy of the front page of pass book for details of Account No and IFSC Code. Bank statement or pass book copy of Salary/operating account for last 6 Month. |
| 05 | Proof of Income |
Salaried – Salary Slip (Last 3 Months) Self Employed – ITR for last 2 Years. Any other document confirming income of the business of the borrower. |
What are the lending limits:
| Sl No | Fees and Charges (Excluding GST) | Purpose |
|---|---|---|
| 1 | Rs. 500 | One time borrower registration fees |
| 2 | Rs. 500 | One time lender registration fees |
| 3 | 1.50% of loan sanctioned | Processing Fees |
| 4 | Rs. 1000 | Documentation charges |
| 5 | Rs. 500 per bounce | EMI bounce charges |
| 6 | Rs. 500 per part payment | Part Payment charges |
| 7 | 4% on outstanding loan | Foreclosure charges on the outstanding loan amount |
| 8 | 24% per annum | Penal interest for delay in EMI payment |
| 9 | Rs. 500 | Bank mandate registration charges |
| 10 | Complete expense to be borne by lender | Legal expenses for any arising legal dispute for non-recovery of funds. |